What is meant by Communication Barriers? How and why do they occur? What can be done to overcome the Barriers to Communication?
Multiple choices:
__________is an essential function of Business Organizations:
Information
Communication
Power
None of the above
Physiological Barriers of listening are:
Hearing impairment
Physical conditions
Prejudices
All of the above
Which presentation tend to make you speak more quickly than usual:
Electronic
Oral
Both ‘a’ and ‘b’
None of the above
What is the main function of Business Communication:
Sincerity
Positive language
Persuasion
Ethical standard
The responsibilities of the office manager in a firm that produces electronics spares is:
Everything in the office runs efficiently
Furniture and other equipment in the office is adequate
Processing all the incoming official mail and responding to some
All of the above
Labov’s Storytelling Model based on:
Communication through speech
Language learning
Group Discussions
None of the above
Diagonal Communication is basically the:
Communication across boundaries
Communication between the CEO and the managers
Communication through body language
Communication within a department
How to make Oral Communication Effective?
By Clarity
By Brevity
By Right words
All of the above
Direct Eye contact of more than 10 seconds can create:
Discomfort & Anxiety
Emotional relationship between listeners and speakers
Excitement
None of the above
Encoding means:
Transmission
Perception
Ideation
None of the above
Part Two:
Define Communication. How can you classify Communication?
Explain ‘Space Language’.
Differentiate between good listeners and bad listeners.
What are the different types of Business Reports?
What is Synopsis?
What should Mr. Sharma have done to avoid the misunderstanding?
Discuss the main features involved in this case.
Suppose you are working as an operator in a call centre in India and receiving calls from Americans and Londoners. How would you handle such calls?
Do you agree with the view such abusive happenings on the telephone do not have any impact on business?
What is meant by Communication Barriers
What is meant by Communication Barriers? How and why do they occur? What can be done to overcome the Barriers to Communication?
Define and explain the term Negotiation and also briefly explain the phases of Negotiation.
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