Customer Relationship Management
What are the key application components of Mitsubishi’s CRM system? What is the business purpose of each of them?
Q1. High congruence means:
High probability of success
Low probability of success
Zero probability of success
None of the above
Q2. Novo Jim’s excellent resource book for Recency, Frequency and Monetary is:
Digging the top
Q3. What stands for ‘R’ in FURPS?
Q4. NAICS stands for:
National American Industry Coding System
North American Industry Cooling System
National American Industry Cooling System
North American Industry Coding System
Q5. The book ‘Reengineering the corporation’ was written by:
Michael Hammer and James Champy
Michael Champy and James Hammer
Michael Douglus and James Ferrari
Michael Ferrari and James Douglus
Q6. The book ‘Building the Data warehouse’ was written by:
Q7. Which is considered as the bible of database marketing?
‘Building the Data warehouse’
‘The complete database marketer’
Q8. CASE stands for:
Customer Aided Software Engineering
Computer Aided Software Engineering
Customer Aided System Engineering
Computer Aided System Engineering
What are the key application components
Q9. What stands for ‘B’ in BBB?
Q10. If high quality is one of the attribute then:
It will be suicidal to ship products with high DOA
It will be beneficial to ship products with high DOA
It will be suicidal to ship products with low DOA
It will be beneficial to ship products with low DOA
Q1. Why e- CRM is important in present life?
Q2. Describe the 3 phases of ‘Waterfall Model’.
Q3. Write the significance of ‘N/13 Test’ prioritization.
Q4. What is ‘Life time value’ related with customer?
Q5. What are ‘Warehouse data(s)’?
Q6. In what way would multi-skilling help in solving the problems of the plant?
Q7. Do you think that the company’s policy of entering into term settlement is appropriate? Give reasons.
Q8. What are the key application components of Mitsubishi’s CRM system? What is the business purpose of each of them?
Q9. Do you approve of Mitsubishi’s approach to acquiring and installing its CRM system? Why or why not?
Q10. If all the numbers are large, the project way is too big. Can you identify a logical chunk of the problem that would make a setup toward improving the situation? What kind of “offer” would you want to make to your customers as a result of completing the small chunk?
Q11. Who can you get for the program core team? These must be individuals who are good enough at their real jobs that the company can’t afford to have them take on anything new. The real test of serious organizational commitment is that the company can’t afford to put anyone else on the core team; it has to be the best.
We at Answer Sheet Help offer all types of online academic assistance, be it homework help, coursework help, case study help, Assignment help, Project Reports, Thesis, Research paper writing help.
At our Answer Sheet Help services, our experts are familiar about the formatting styles that are followed in the academic world. Our experts have a great knowledge about the formatting styles such as MLA, Harvard, APA, Turabian, and many others. All types of formats for the case study help are available at our case study help services. In addition, our experts can solve the case studies as per the instructions of the customers.
The experts of our Answer Sheet Help services are highly qualified and professional. We have CAs CFAs & PhD on our panel who have years of experience in the writing of case study / Assignments.
* Article writing
* Case Study writing
* Coursework writing
* Creative writing
* Custom Essay writing
* Dissertation writing
* Essay writing
* Homework writing
* Paper writing
* Presentation writing
* Report writing
* Resume writing
* Thesis writing
* Article Reviews
* Content Writing
* Editing Services
* Homework Assignments
* Personal Writing
* Research Writing
* Editing and formatting