MIBM EMBA Answer Sheets – What factors should be kept in mind by the management in handling the grievances of the workers What steps should be taken in handling the grievances
MIBM EMBA Answer Sheets – What factors should be kept in mind by the management in handling the grievances of the workers What steps should be taken in handling the grievances
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Industrial Relationship
SECTION –A
Q1. Attempt any 15 (15X2=30)
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Industrial relations cover the following area(s)
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Collective bargaining
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Labour legislation
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Industrial relations training
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All of the above
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Pluralistic approach perceives ______ as legitimate representative of employee interests
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Trade unions
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Management
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Board of Directors
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None of the above
3- In which year did factories act come into force?
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23rd September, 1948
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1st April, 1949
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4th April, 1949
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12th September, 1948
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Identify the major actor of industrial relations from the following
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Employers
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Unions
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Government
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All of the above
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The factor, which does not include the substance of sound industrial relations policy at the macro-level is
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Business proposition, project development
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Structure of economy and labour market
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Structure of union and employers’ organisations
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Policies of the Government
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Which of the following is incorrect with respect to the advancement in sugar technology?
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An enzymatic process can convert glucose to fructose which is way sweeter and can be used in making syrups
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The glucose is first obtained by hydrolyzing corn starch
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This technology is cheaper
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None of the mentioned
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Which are not the characteristics of grievances?
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Factual
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Fabricated
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Disguised
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Imaginary
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The Origin, growth and development of employment’s organizations in India can be identified as:
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Before 1933
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After 1933
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Before 1947
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After 1947
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Which of the following combinations is taken as bipartitism in Industrial Relations?
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Government and Labour
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Government and Employer
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Labour and Management
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Employers and Consumers
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Which of the following prohibits formation or continuance of company unions?
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Code of discipline in industry
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Code of efficiency and welfare
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Inter-union code of conduct
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None of the above
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Organizations are made up of people and the success of management lies in its dealings with these people”. This is the fundamental of the
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Marxist approach
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Gandhian approach
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human relation approach
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Giri Approach
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Find out the approach which does not include industrial relations
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Psychological approach
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Sociological approach
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Human relations approach
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Physiological approach
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Workers do join Trade Unions: Find out the incorrect reason out of the following:
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To attain economic security
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To improve bargaining power
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To ventilate their grievances
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To satisfy their family needs
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Which of the following has adopted the principle of fair wages in India?
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The Minimum Wages Act
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The Equal Remuneration Act
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The Wage Boards
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None of the above
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According to whom ‘Conflict is necessary but it can be and needs to be managed and resolved’.
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Unitarists
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Pluralists
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Classicalists
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Modernists
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Which of the following common defences were not available to the employers in cases of compensation for accidents under the common law?
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Doctrine of Assumed Risk
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Doctrine of Contributory Negligence
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Doctrine of Common Employment and Fellow Servant’s responsibility
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Doctrine of Natural Risk
SECTION –B
Q2. Attempt any 10 (10X3=30)
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Write a note on the right to strike?
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What are the major reasons for Industrial dispute?
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Define Systems approach to Industrial Relationship ?
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List any four trade unions of national level in India ?
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Define Trade Unios?
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What is a grievance ?
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What are the emerging trends in Industrial relations in the era of globalization?
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What is negotiation ?
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What is personal injury?
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What is the relevance of code of discipline?
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What is the international body that regulates issues of labour?
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What are the problems faced by trade unions in India?
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What factors should be kept
SECTION –C
Q3. Attempt any 2 (10X2=20)
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Describe the steps undertaken by the International Labour Organization towards the safety , health and welfare of workers ?
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Discuss the principles and functions of trade union. List the principal trade union working in India?
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What factors should be kept in mind by the management in handling the grievances of the workers? What steps should be taken in handling the grievances ?
Q4. Attempt any 1 (20X1=20)
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Suggest a model grievance procedure for a manufacturing company employing 700 employees
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Mr. Aryan, supervisor has been abused by Mr. Kapoor for not sanctioning his leave for 10 days , which he applied after resuming duties. As HR Manager what would you do to resolve this issue?
What factors should be kept
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