What did Carol’s peers describe her

Business Communication

 What did Carol’s peers describe her

Case Studies
Case Study (20 Marks)
Sushma works in Infosoft solution pvt; td. She works there as a project leader. occasionally her job demands coming early for her duties or stay late till evening hours. Once she was handling two projects simultaneously and on one such day she had convened a meeting with her team members regarding project delivery. She had called her team members at 0800 hours. Sushma is a disciplinarian and generally she follows duty timings strictly. Discipline starts with me, was her firm principle. She had made a habit of coming five minutes early at least. However on that day she could not make at the scheduled meeting time of 0800 hours and she was worried that her reputation could be at stake. Time was 0805 hours and she reached main gate of her company. Hurriedly she swiped her card and rushed towards board room. That time few housemen were doing cleaning. One of the housemen had spread soap solution on the floor. Unaware of what is on the floor, she continued to rush to the board room. The floor was made of marbles and soap solution was sprinkled over it. Sushma could not control her balance on the slippery floor and fell down. Slippery floor dragged her a couple of feet further. The impact was so strong that she wailed loudly. Her team members rushed to help her. Somehow she could get up and she was taken to the hospital. It was discovered that her hip bone was broken. As a result, she was immobile for about two months because of the injury. Later in investigation, it was revealed that the housemen who was cleaning the floor has not put the sign board “CAUTION: FLOOR is WET.
Answer the following question.
 
Q1. Bring out the importance of nonverbal communication in the case.
 
Q2. Do you think sushma is responsible for whatever happened? Explain.
Case Study (20 Marks)
Carol Rubino is a drafting major at a community college. In order to pay her expenses, she needs to work several hours a week. She is very organized and responsible with her school and work obligations. Most of her peers would describe Carol as motivated because she attends every class, is punctual, and works hard in both school and work. Throughout high school, Carol participated in extracurricular activities but never really enjoyed herself. She likes college but questions the connection between school and real life. As a result, Carol sometimes feels as if she is just wasting time and postponing life until graduation. What would you recommend to Carol for creating a more resourceful and positive attitude?
Answer the following question.
 
Q1. Imagine that you are a young journalist in training and you have been asked to write an article for the local shopping Centre newsletter which is distributed to customers to give them information on new store openings.
 
Q2. What did Carol’s peers describe her?
Case Study (20Marks)
Sushma works in Infosoft solution pvt ;td. She works there as a project leader. Occasionally her job demands coming early for her duties or stay late till evening hours. Once she was handling two projects simultaneously and on one such day she had convened a meeting with her team members regarding project delivery. She had called her team members at 0800 hours. Sushma is a disciplinarian and generally she follows duty timings strictly. Discipline starts with me, was her firm principle. She had made a habit of coming five minutes early at least. However on that day she could not make at the scheduled meeting time of 0800 hours and she was worried that her reputation could be at stake. Time was 0805 hours and she reached main gate of her company. Hurriedly she swiped her card and rushed towards board room. That time few housemen were doing cleaning. One of the housemen had spread soap solution on the floor. Unaware of what is on the floor, she continued to rush to the board room. The floor was made of marbles and soap solution was sprinkled over it. Sushma could not control her balance on the slippery floor and fell down. Slippery floor dragged her a couple of feet further. The impact was so strong that she wailed loudly. Her team members rushed to help her. Somehow she could get up and she was taken to the hospital. It was discovered that her hip bone was broken. As a result, she was immobile for about two months because of the injury. Later in investigation, it was revealed that the housemen who was cleaning the floor has not put the sign board “CAUTION: FLOOR is WET.
Answer the following question.
 
Q1. What was the major cause of the accident?
 
Q2. What would happen to sushma’s reputation after the incident?

 

CASE STUDY (20 Marks)
The pilot group’s readership of messages was measured in two ways: • Metrics provided in the Snap Comms reporting tool for IQ Now (scrolling ticker) • The completion rate of the staff quiz that was sent as a follow up to IQ Direct. – For the control group the only way readership of the email messages could be measured was to track email open rates; the drawback of this was that it could not be established whether employees has actually read the messages or merely opened the emails. The readership rate for SnapComms was taken within four hours of the desktop ticker message being delivered. The difference between the pilot and control groups was dramatic — the lowest readership rate of IQ Now was measured at 93%, compared to 22% for email. The analytics also showed that the SnapComms messages were also read closer to the start of employees’ shifts. “The information I get in the IQ Now is timely and relevant for my skill set and I like having the urgent messages scroll at the bottom of my screen” Pilot group employee.
(Employee bulletin) demonstrated that the allocation of 15 minutes additional reading time was a significant driver of message readership. Where that time away from the phones was provided, readership was at levels in the range of 80-92% for SnapComms and 61-75% for email, using the same templates. When the time away from the phones was not given, readership for SnapComms dropped to a range of 30-55%, while for email it was 46-51%. “SnapComms really gives me lots of useful and updated information which helps in my daily job. Excellent tool” Pilot group employee.

 

Answer the following question.
 
Q1. How the readership of messages was provided by SnapComms? Explain.
 
Q2. Give an overview of the case,

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