Project Management
Why was the system a failure
Case 1 Disaster Recovery at Marshall Field’s (Another Chicago River Story)
QUESTIONS
Q1. In what ways are the Marshall Field’s flood disaster recovery effort a project? Why are large-scale disaster response and recovery efforts projects?
Q2. In what ways do the characteristics of crisis management as described in this case correspond to those of project management?
Q3. Who was (were) the project manager(s) and what was his or her (their) responsibility? Who was assigned to the project team and why were they on the team?
Q4. Comment on the appropriateness of using disaster recovery efforts such as this.
Q5. What form of project management (basic, program, and so on) does this case most closely resemble?
Case 2 Flexible Benefits System Implementation at Quick Medical Center
Why was the system a failure
QUESTIONS
Q1. What form of project management (basic, program, and so on) does this case most closely resemble?
Q2. The project manager is also the director of FS, only one of the departments that will be affected by the new benefits system. Does this seem like a good idea? What are the pros and cons of her selection?
Q3. Comment on the team members’ part time assignment to the project and the expectation that they give the project top priority.
Q4. Much of the success of this project depends on the performance of team members who are not employed by Quick, namely the HBS consultants. They must develop the entire hardware/software benefits system. Why was an outside firm likely chosen for such an important part of the project manager in meeting project goals?
Case 3 Glades County Sanitary District
Questions:
Q1. What is the system? What are its key elements and subsystems? What are the boundaries and how are they determined? What is the environment?
Q2. Who are the decision makers?
Q3. What is the problem? Carefully formulate it.
Q4. Define the overall objective of the water waste management program. Because the program is wide-ranging in scope, you should break this down into several sub- objectives.
Q5. Define the criteria or measures of performance to be used to determine whether the objectives of the program are being met. Specify several criteria for each sub-objective. As much as possible, the criteria should be quantitative, although some qualitative measures should also be included. How will you know if the criteria that you define are the appropriate ones to use?
Q6. What are the resources and constraints?
Q7. Elaborate on the kinds of alternatives and range of solutions to solving the problem.
Q8. Discuss some techniques that could be used to help evaluate which alternatives are best.
Case 4 West Coast University Medical center
QUESTIONS
Q1. Why was the system a failure?
Q2. What was the likely cause of its lack of use?
Q3. What steps or procedures were absent or poorly handled in the project conception phase?
Case 5 X-philes Data Management Corporation
QUESTIONS
Q1. What do you think will happen?
Q2. How do you think the crisis facing Yrisket will affect the Mulder project? The Agent fox project?
Case 6 Star-Board Construction/West-Starr Associates
QUESTION
Q1. What steps or actions should the architect and contractor have taken before committing to the specifications on the window units and spacing between granite slabs the would have reduced or eliminated this problem?
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